Recommended Episode
Hospitality Beyond Four Walls - Paul McElroy - Defining Hospitality - Episode # 174
Dan welcomes Paul McElroy, Executive Vice President of Design and Construction at Lucid, Highgate’s in-house design studio, onto today’s episode where they dive into t...
Latest Episodes
Event Magic and Community Building - Meg Gutowski - Defining Hospitality - Episode # 189
Is there power behind organized chaos? Today, Dan Ryan engages with Meg Gutowski, Vice President of the Independent Lodging Congress (ILC). They discuss the essence of...
Soulful Hospitality - Rob Blood - Defining Hospitality - Episode # 188
What is soul-making hospitality? Today, Rob Blood, Founder and Chairman of Lark Hotels and Principal at Elder and Ash, joins Dan to talk about the importance of creati...
Art, Vision, and Impact in Hospitality - Richard Kessler - Defining Hospitality - Episode # 187
Implementing art and music, seeing potential, and giving back are the key pillars that Mr. Richard Kessler brings to his business. As the Chairman and CEO of The Kessl...
Rebuilding Hospitality - Joe Balcken and Shelton Steele - Defining Hospitality - Episode # 186
Hospitality is key, especially under hardships and destruction, something Joe Balcken and Shelton Steele, Co-Owners of the Wrong Way River Lodge and Cabins in Ashevill...
Redefining Service Culture - Robyn Pratt - Defining Hospitality - Episode # 185
In this episode, Dan Ryan interviews Robyn Pratt, the General Manager of the Phoenicia Hotel in Malta and Principal of Impact Consulting Limited. Robyn shares her jour...
